I’ve been happily married for three and a half decades. So it’s a long time since I sat by the phone waiting for that special call. But trying to get community help for my adult daughter with a chronic illness has taken me back to that world faster than any Tardis.
I know that budgets are tight, it’s the end of the financial year, and the industry is under reform. But if I – a university graduate who has worked in the system, with English as a first language – am finding it impossible to negotiate, what hope is there for those who are less proficient in English and the ways of Government Departments?
I made the first approach about 2 months ago. A very helpful young woman in an umbrella organisation – let’s call it service A – gave me some ideas, and promised a follow up email. Which…
View original post 680 more words